What you are paying for
The planning fee, side by side
The fee is for the planning only. Tours, hotels, restaurants, cars and transfers are paid to the operator at their own price, and we never add a mark-up.
Planning fee, deliverables, turnaround, booking authority and support for each tier| Question | The Blueprint | Done-For-You | White-Glove |
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| What the fee covers | The planning work: your day-by-day plan, our picks, the skip list and the booking links. | The planning work, plus the legwork of requesting your reservations for you. | Everything in Done-For-You, plus transfer coordination, special occasions and a person on the island during your stay. |
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| When it lands | Your plan reaches you within 3 business days of the fee clearing. | Your plan within 3 business days of the fee clearing; each reservation gets a date we agree with you in writing before we ask for it. | Your plan within 3 business days of the fee clearing; transfers and occasions confirmed on dates we agree with you in writing. |
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| Who places the booking | You book everything yourself, with the links in your plan. | We request the bookings once you have approved the list by email. Each operator is paid directly by you, on their own page or on the day. | We request and coordinate, always on your written go-ahead. Operators are still paid directly by you unless we agree something else in writing first. |
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| Support | Questions about your plan answered by email until you fly home. | A direct line to the team while you are on the island. | Priority same-day support from the team throughout your stay. |
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| Paid separately | Every tour, hotel night, table, car and transfer in your plan is paid to that operator at their own published price. We do not hold your money for them and we do not mark them up. |
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If something you wanted is already full, we say so, offer the option we would take ourselves, and wait for your word before anything is booked. The planning fee is unchanged either way, because the planning is the work.
Refundable in full until we start building your plan. Once the work has started, the fee covers the hours already spent on your trip. The planning clauses in our terms say the same in full.
Nothing is charged on this page. You send your dates, we confirm the plan and the fee by email, and the work starts once the fee clears.